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Receptionist

Frontier are the studio behind Jurassic World Evolution, Elite Dangerous and Planet Coaster. We are Britain’s biggest independent publisher and developer of videogames, based among the world-leading technology cluster in the historic city of Cambridge, England.

We are proud to be named one of the UK’s Best Places to Work by GamesIndustry.biz in 2018.

We have an opportunity for a Receptionist to join our Facilities team. You will be the first point of contact for our company and will therefore need strong customer service skills to welcome guests positively and carry out a range of administrative tasks to a high standard.

Responsibilities

  • First point of contact to all visitors to the office
  • Managing electronic visitor sign in system ensuring that all visitors sign in and out and any access cards issued are returned
  • Ensuring visitors sign NDAs on arrival
  • Issue of new starter access control cards and staff temporary loan cards
  • Answering all incoming calls in a professional and timely manner
  • Managing all incoming post and assisting with courier collections and deliveries
  • Responsibility for facilitating hospitality for meetings
  • Keeping reception diary up to date
  • Keeping the reception desk and reception area tidy reporting any issues to Site Maintenance
  • Assisting catering manager with posting weekly restaurant menus and other promotional offers on the intranet and news feed
  • Monitoring external email enquiries and forwarding to the relevant department
  • Updating of intranet pages as required
  • General administrative support as and when required.

About you

  • A polite and friendly manner with confident telephone skills
  • Ability to communicate at all levels both written and verbal
  • Proactive and enthusiastic
  • Approachable, friendly and polite but also know when to close a conversation
  • Ability to take responsibility and resolve reception issues

What we can offer you

At Frontier we believe your work should be rewarding in every way. We offer the chance to work on blockbuster franchises and world-leading IP in a studio environment considered one of the best places to work in the UK.

We also offer a range of flexible benefits to our 500+ team, including life assurance, private family healthcare, pension, flexitime working hours, enhanced maternity/paternity package, in-house catering, support with relocation, a Cycle to Work scheme and free bike servicing, regular in-house wellbeing sessions, regular social events, and annual bonus and sharesave schemes for everyone to share in the studio’s success.

We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.

Frontier

Details

  • Location
    Cambridge

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